At buybestgf.com, we strive to ensure your complete satisfaction with every purchase. However, we understand that there may be instances where you may need to return an item. Please review our return policy below to make sure your purchase is eligible for returns.

1. Eligibility Criteria for Returns:

• Items must be returned within 30 days of the original purchase date.
• Items must be unused, in their original packaging, and in the same condition as received.
• Personalized or customized items are not eligible for returns unless there is a defect or error on our part.

2. Initiation of Return Process:

• To initiate a return, please contact our customer service team at info@buybestgf.com to obtain a return authorization (RA) number.
• Clearly state the reason for the return and provide any relevant details or images if applicable.
• Once you receive the RA number, securely package the item(s) and include the RA number on the packaging.

3. Return Shipping:

• Customers are responsible for the return shipping costs unless the return is due to a defect or error on our part.
• We recommend using a trackable shipping service to ensure the safe return of your item(s).
• Please ensure that the RA number is visible on the package to expedite the return process.

4. Processing Time and Refunds:

• Once we receive your returned item(s), our team will inspect them to ensure they meet the eligibility criteria.
• Refunds will be issued to the original form of payment within 1-3 business days of receiving the returned item(s).
• Please note that it may take additional time for the refund to reflect in your account depending on your payment provider.

5. Exchanges:

• We do not offer direct exchanges. If you wish to exchange an item, please follow the return process outlined above and place a new order for the desired item.

6. Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund.
• Please provide details and images of the damage or defect for our records and to expedite the resolution process.

7. Contact Us:

• If you have any questions or concerns regarding our return policy, please don’t hesitate to contact our customer service team at info@buybestgf.com.

Note: This return policy is subject to change without prior notice. Please refer to the most recent version available on our website for the latest updates.